Terms & Conditions — 8x88 Online Casino and Sports Betting

Definitions

In these Terms & Conditions, the following definitions apply unless the context requires otherwise:

• "8x88", "we", "us", "our" refers to the 8x88 platform and its operating entity, accessible at https://8x88.io.
• "Player", "you", "your" refers to any individual who registers an account on, accesses, or uses the 8x88 platform in any capacity.
• "Account" refers to the registered player profile created by you upon completion of the 8x88 registration process.
• "Platform" refers to the 8x88 website, mobile web interface, all associated pages, game lobbies, sportsbook, cashier, and any related services provided under the 8x88 brand.
• "Real Money Balance" refers to funds deposited by a player into their 8x88 account that have not yet been wagered or withdrawn.
• "Bonus Balance" refers to funds credited to a player's account as a promotional bonus, subject to separate wagering requirements before withdrawal.
• "Wagering Requirement" refers to the number of times a bonus amount must be bet in qualifying games before a withdrawal of associated winnings is permitted.
• "Game Provider" refers to any third-party software developer whose games are hosted or distributed on the 8x88 platform, including but not limited to Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi.
• "Services" refers collectively to all casino games, live dealer tables, sports betting markets, promotional activities, and related features available on the 8x88 platform.
• "BDT" or "৳" refers to the Bangladeshi Taka, the currency in which all 8x88 account balances, deposits, and withdrawals are denominated.

Acceptance of Terms

By accessing the 8x88 platform, registering an account, making a deposit, or using any of the Services, you confirm that you have read these Terms & Conditions in full, that you understand them, and that you agree to be legally bound by them. If you do not agree with any part of these Terms & Conditions, you must not use the 8x88 platform or Services.

These Terms & Conditions apply to all use of the 8x88 platform and supersede any prior agreements, representations, or understandings between you and 8x88 relating to your use of the Services. In addition to these Terms & Conditions, your use of the platform is also governed by our Privacy Policy and our Responsible Gaming Policy, both of which are incorporated herein by reference.

Your continued use of the 8x88 platform following any published update to these Terms & Conditions constitutes your acceptance of the revised terms. It is your responsibility to review these Terms & Conditions periodically to ensure you remain informed of the current version.

Eligibility and Registration

To register an account and use the 8x88 Services, you must satisfy all of the following eligibility requirements at the time of registration and on a continuous basis throughout your use of the platform:

• You are at least 21 years of age. This is a strict minimum age requirement. 8x88 does not permit players under 21 years of age to hold an account or use the Services under any circumstances.
• You are registering on your own behalf as an individual person. Corporate accounts or registrations on behalf of a third party are not permitted.
• You do not already hold an active 8x88 account. Each individual is permitted a maximum of one registered account on the platform at any time.
• You are not located in a jurisdiction where online gambling is prohibited by applicable law at the time you access the platform or use the Services.
• You have not previously been subject to account suspension or self-exclusion on the 8x88 platform or any affiliated platform.
• All registration information you provide — including your full name, date of birth, residential address, and payment method details — is accurate, current, and complete.

8x88 reserves the right to request verification documents from any player at any time. Acceptable verification documents include a valid national identity card, passport, or government-issued photo identification confirming your full name and date of birth. Proof of address documents such as a recent utility bill or bank statement may also be requested. Failure to provide satisfactory verification documents within a reasonable timeframe may result in account suspension and the withholding of pending withdrawals pending investigation.

Account Security

You are solely responsible for maintaining the confidentiality and security of your 8x88 account login credentials, including your username and password. You must not disclose your password to any third party or allow any other person to access your account. 8x88 will not be held liable for any losses arising from unauthorised access to your account resulting from your failure to maintain the security of your login credentials.

You must notify 8x88 immediately if you become aware of or suspect any unauthorised access to your account. You may do this by contacting our support team via live chat or by emailing [email protected]. Upon receiving such a notification, 8x88 will take reasonable steps to secure your account, which may include temporary suspension pending investigation.

8x88 strongly recommends that all players enable two-factor authentication (2FA) on their accounts. This provides an additional layer of security and significantly reduces the risk of unauthorised access. Instructions for enabling 2FA are available in the account security settings section of the platform.

• Do not share your account password with any person, including 8x88 support staff. 8x88 staff will never ask for your password.
• Use a strong, unique password that you do not use for any other online service.
• Log out of your account when using shared or public devices.
• Report any suspicious activity on your account to support immediately.

Deposits and Withdrawals

All account balances on the 8x88 platform are denominated in Bangladeshi Taka (BDT). The minimum deposit amount is ৳500. There is no maximum single deposit limit, though individual payment method providers may impose their own transaction limits. Players are responsible for understanding the limits imposed by their chosen payment method.

8x88 supports the following payment methods for both deposits and withdrawals: bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, and BRAC Bank. Supported payment methods may be updated from time to time; the current list of accepted methods is always displayed in the cashier section of the platform.

Deposits are credited to your 8x88 account balance in real time upon successful confirmation from the payment provider. If a deposit does not appear in your account balance within 30 minutes of completing the transaction, you should contact support with proof of the transaction for investigation.

Withdrawals are processed within the following timeframes after the withdrawal request has been approved:

• bKash, Nagad, Rocket, Upay: Typically 5 to 30 minutes after approval.
• Dutch-Bangla Bank, BRAC Bank (bank transfer): Typically 1 to 3 business days.
• Visa, Mastercard: Typically 3 to 5 business days depending on the issuing bank.

The minimum withdrawal amount is ৳1,000. All withdrawal requests require that the player's account has been fully verified. 8x88 reserves the right to conduct additional verification checks on withdrawal requests above ৳50,000. Withdrawals will only be processed to a payment method that has previously been used to make a deposit on the account, or to a verified account in the player's own name.

Bonuses and Promotions

8x88 offers bonuses, free spins, reload promotions, and other promotional incentives to eligible players from time to time. The full terms applicable to each specific promotion — including the wagering requirement, eligible games, time limits, and maximum withdrawal caps — are published on the relevant promotion page at the time the promotion is offered. Players must read and accept promotion-specific terms before claiming any bonus.

General bonus terms that apply to all 8x88 promotions unless a specific promotion states otherwise:

• Bonuses are available to eligible registered players aged 21 and above only.
• Each promotion may only be claimed once per player, per household, per device, and per IP address unless explicitly stated otherwise.
• Bonus funds are held in a separate Bonus Balance and cannot be withdrawn until the full wagering requirement has been met. Wagering requirements are expressed as a multiplier of the bonus amount (e.g., a 20x wagering requirement on a ৳1,000 bonus means ৳20,000 must be wagered before withdrawal).
• Not all games contribute equally to wagering requirements. Slots typically contribute 100%, while live table games and sports bets may contribute at a lower rate as specified in individual promotion terms.
• 8x88 reserves the right to withdraw, modify, or cancel any bonus or promotion at any time, with or without notice, where there is evidence of abuse or where continuation of the promotion is no longer commercially viable.
• Winnings generated from bonus funds that exceed any stated maximum bonus withdrawal cap will be forfeited at the time of withdrawal.
• Attempting to exploit bonus offers through systematic wagering strategies designed to manufacture low-risk bonus clearance may result in the cancellation of the bonus and associated winnings.

Game Rules and Fair Play

All casino games available on the 8x88 platform are supplied by licensed third-party game providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. Each game is governed by its own individual game rules, which are accessible within the game interface. Players are responsible for reading and understanding the rules of any game before placing real money wagers.

All game outcomes on the 8x88 platform are determined by certified random number generators (RNGs) operated by the respective game providers. 8x88 does not control or influence individual game outcomes. The return-to-player (RTP) percentages for games are set by and are the responsibility of the individual game providers.

In the event of a discrepancy between a game result displayed on the 8x88 interface and the result recorded on the game provider's server, the server record shall be treated as the definitive result. 8x88 will not be held liable for losses arising from technical errors in game display where the underlying server result is unaffected.

For sports betting markets, odds are set at 8x88's discretion and may be updated at any time prior to the settlement of a market. Bets that have been accepted at published odds will be honoured at those odds unless the bet was placed as a result of a manifest error in odds pricing, in which case 8x88 reserves the right to void the bet and return the stake.

Prohibited Conduct

The following conduct is strictly prohibited on the 8x88 platform. Engagement in any of the following activities will result in immediate account suspension, forfeiture of account balances, and may result in legal action where warranted:

• Registering more than one account, or registering an account on behalf of another person.
• Providing false, inaccurate, or misleading information during registration or at any subsequent point when requested by 8x88.
• Using the platform if you are under 21 years of age.
• Using software tools, bots, scripts, or automated systems to interact with the platform in any way.
• Exploiting software errors, glitches, or bugs in games or the platform to gain an unfair advantage. Any winnings generated through exploitation of an error will be voided.
• Colluding with other players in any game where collusion would provide an unfair advantage, including live poker and live table games.
• Using prohibited betting strategies or systems specifically designed to circumvent wagering requirements or exploit bonus terms.
• Engaging in any form of fraud, including but not limited to chargebacks on genuine transactions, use of stolen payment credentials, or money laundering through the platform.
• Attempting to interfere with, disrupt, or compromise the security or integrity of the 8x88 platform or its underlying systems.
• Accessing the platform from a jurisdiction where online gambling is prohibited.

Intellectual Property

All content on the 8x88 platform — including but not limited to the 8x88 brand name, logo, website design, user interface elements, text, graphics, images, game assets, and software — is the intellectual property of 8x88 or its licensors and is protected by applicable intellectual property laws. Nothing in these Terms & Conditions grants you any right, title, or interest in any 8x88 intellectual property beyond the limited right to use the platform for personal, non-commercial gaming purposes in accordance with these terms.

You must not reproduce, distribute, publicly display, modify, create derivative works from, or commercially exploit any content from the 8x88 platform without prior written consent from 8x88. Game content and assets provided by third-party game providers remain the intellectual property of those providers and are subject to their respective licensing terms.

Privacy and Data

8x88 collects, stores, and processes personal data in accordance with its Privacy Policy, which is available at /privacy-policy. By registering an account, you consent to the collection and processing of your personal data as described in the Privacy Policy.

8x88 uses industry-standard 256-bit SSL encryption to protect all data transmitted between your device and the 8x88 platform. Account passwords are stored in hashed form and are never held or transmitted in plain text. 8x88 will never ask for your password via any communication channel.

8x88 does not sell your personal data to third parties. Your data may be shared with third-party service providers who assist in the operation of the platform — including payment processors and game providers — solely to the extent necessary to provide the Services, and subject to appropriate data protection agreements.

Responsible Gaming

8x88 is committed to promoting responsible gaming and minimising the potential for gambling-related harm. The platform provides the following responsible gaming tools to all registered players:

• Deposit Limits: Players may set daily, weekly, or monthly deposit limits via their account settings. Limit reductions take effect immediately. Limit increases are subject to a 7-day cooling-off period before taking effect.
• Session Time Reminders: Players may configure session duration alerts that notify them when they have been logged in for a specified period of continuous play.
• Self-Exclusion: Players who wish to take a break from gambling may request a self-exclusion period of 30 days, 90 days, 6 months, 1 year, or permanent exclusion. Self-exclusion requests can be submitted through account settings or by contacting support. During a self-exclusion period, the account will be suspended and the player will not receive any marketing communications from 8x88.
• Reality Checks: Pop-up notifications can be enabled to display your session duration and net win/loss position at regular intervals during play.

If you are concerned that your or someone else's gambling is becoming a problem, please visit our Responsible Gaming page for guidance and self-assessment resources. You may also contact our support team directly via live chat or at [email protected]. 8x88 is for adults aged 21 and above only.

Account Suspension and Closure

8x88 reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, including but not limited to the following circumstances:

• Breach of any provision of these Terms & Conditions.
• Provision of false or misleading information during registration or verification.
• Suspected fraudulent activity, money laundering, or abuse of the bonus system.
• Failure to complete account verification within a reasonable period when requested.
• Receipt of a chargeback instruction from a payment provider on a transaction that 8x88 believes to be a genuine deposit.
• Determination that the player is under 21 years of age.
• Operation of the account from a jurisdiction where the Services are prohibited.

Where an account is suspended pending investigation, 8x88 will endeavour to complete the investigation and notify the player of the outcome within 30 days. Where an account is suspended due to breach of these terms, any real money balance remaining in the account after deduction of bonus funds, voided winnings, and investigation-related holds will be returned to the player's verified payment method at 8x88's discretion.

Players who wish to voluntarily close their account may do so at any time by contacting support at [email protected]. Any real money balance remaining at the time of voluntary closure will be processed as a withdrawal to the player's verified payment method, subject to standard verification and wagering clearance requirements.

Limitation of Liability

To the fullest extent permitted by applicable law, 8x88 and its operators, directors, employees, agents, and licensors shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from your use of, or inability to use, the 8x88 platform or Services.

8x88 does not warrant that the platform will be available at all times without interruption. The platform may be temporarily unavailable due to scheduled maintenance, unscheduled technical issues, or circumstances beyond 8x88's reasonable control. 8x88 will endeavour to provide advance notice of scheduled maintenance where practicable but accepts no liability for losses arising from platform unavailability.

8x88 is not responsible for the content, terms, or operation of third-party game providers whose games are hosted on the platform. Any disputes relating specifically to the outcome or operation of a game supplied by a third-party provider should be directed to that provider in the first instance, though 8x88 will use reasonable efforts to assist in resolving such disputes.

You acknowledge that gambling involves financial risk and that you may lose some or all of the funds you deposit. 8x88 accepts no liability for gambling losses incurred during legitimate use of the platform in accordance with these Terms & Conditions.

Amendments to Terms

8x88 reserves the right to amend, update, or replace these Terms & Conditions at any time. Where changes are material, 8x88 will endeavour to provide reasonable advance notice to registered players via the email address associated with their account or via a prominent notice on the platform. Non-material changes — such as corrections to typographical errors or clarifications that do not alter the substantive rights or obligations of either party — may be made without prior notice.

The date of the most recent revision to these Terms & Conditions is indicated in the "Last Updated" field at the top of this document. It is your responsibility to review these terms periodically. Your continued use of the platform following the publication of any amendment constitutes your acceptance of the revised Terms & Conditions.

Governing Law

These Terms & Conditions and any dispute or claim arising out of or in connection with them or their subject matter shall be governed by and construed in accordance with applicable law. 8x88 operates as an online entertainment platform serving players in Bangladesh. Players are responsible for ensuring that their use of the platform complies with the laws applicable in their jurisdiction.

In the event of a dispute between you and 8x88, we encourage you to contact our support team in the first instance to seek an informal resolution. 8x88 is committed to resolving player disputes fairly and promptly. If an informal resolution cannot be reached, the parties agree to pursue resolution through the dispute escalation process outlined in the FAQ, accessible at /faq.

Contact Information

If you have any questions, concerns, or complaints relating to these Terms & Conditions or your use of the 8x88 platform, please contact our support team using the following details:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24/7 via the live chat widget on the 8x88 platform.
• Response Time: Email enquiries are typically responded to within 24 hours. Live chat responses are typically received within 2 minutes during all hours.

For responsible gaming concerns, self-exclusion requests, or if you believe your gambling is becoming a problem, please visit our Responsible Gaming page or contact support directly. 8x88 is for adults aged 21 and above only. Please gamble responsibly.